Return & Refund Policy
Blue82 Designs
At Blue82 Designs, we take pride in creating quality handmade and custom products. We are committed to customer satisfaction and resolving order issues fairly.
Please review our return and refund policy before placing an order.
Returns & Refunds
We accept returns on eligible physical products, including decals, stencils, apparel, and other merchandise, within 14 days of delivery.
To qualify for a return:
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Returns must be requested within 14 days of delivery.
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Items must be unused and in their original condition.
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Items must not have been applied, worn, washed, altered, or damaged by the customer.
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Customers must contact us before returning an item.
Eligible returns will be refunded to the original payment method after the returned item has been received and inspected.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 3 days of delivery, whenever possible.
If Blue82 Designs makes a mistake with your order, including an incorrect decal design, size, color, or other production error, we will offer a replacement or refund, as appropriate.
Please provide your order number, a description of the issue, and photographs when applicable.
Items damaged through improper application, customer handling, or misuse are not eligible for a standard refund or replacement.
The requested reporting timeframe does not limit any rights provided by applicable law.
Digital Products
All digital products and downloadable files are non-refundable once delivered.
We do not accept returns or exchanges on digital purchases. If you experience difficulty accessing or downloading your file, please contact us for assistance.
Applicable consumer rights and remedies remain unaffected.
Return Shipping Costs
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Blue82 Designs Errors: If we make a mistake or an item arrives damaged or defective due to our error, we cover all necessary return shipping costs.
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Customer Errors or Standard Returns: Customers are responsible for return shipping when an order was made according to their provided specifications or when requesting a standard return.
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Original shipping charges are non-refundable for standard returns, except where required by law.
How to Request a Return
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Contact Blue82 Designs within 14 days of delivery for standard returns.
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Provide your order number and reason for the return.
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Wait for return approval and mailing instructions.
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Securely package the item and ship it to the return address provided.
Please do not send items back without contacting us first.
Returns are accepted by mail only. For verified production errors, a return may not be required.
Refund Processing
Once a returned item is received and inspected, we will notify you of the refund decision.
Approved refunds will be issued to the original payment method within 5–10 business days after receipt and inspection.
Additional processing time may be required by your bank or payment provider.
Order Cancellations
Please contact us as soon as possible if you need to cancel an order.
Because many of our products are handmade or made to order, cancellations cannot be guaranteed once production has begun.
Applicable consumer cancellation rights remain unaffected.
Contact Us
For returns, refunds, damaged items, or order concerns, please contact:
Blue82 Designs
Email: blue82designs@gmail.com
Website: https://www.blue82designs.com
Please include your order number and a brief description of your concern.
Additional Information
This policy applies to purchases made directly through blue82designs.com.
Nothing in this policy limits any consumer rights or remedies provided by applicable law.